Refund policy
Refund & Return Policy
At VaultNest, customer satisfaction is our priority.
If you are not completely satisfied with your purchase, you may request a return within 30 days after receiving your order.
Return Requirements:
- Items must be unused and in original condition.
- Original packaging should be included.
- Customers must contact us before returning any item.
Damaged or Incorrect Items:
If your order arrives damaged or you receive the wrong item, please contact us within 7 days with photos of the product and packaging. We will review the issue and provide a suitable solution.
Refunds:
Once we receive and inspect your returned item, approved refunds will be processed to your original payment method.
Return Shipping:
Customers are responsible for return shipping costs unless the item is damaged, defective, or incorrectly shipped.
Contact:
Email: hua034814@gmail.com